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Terms & Conditions

Agreement: By using the services of 5PL Masters, you agree to be bound by these Terms and Conditions. These Terms and Conditions constitute a legally binding agreement between you and 5PL Masters.

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Services: 5PL Masters provides end-to-end supply chain management services as described on our website. Our services may include strategic planning, network design and optimization, carrier management, order fulfillment, inventory management, and technology solutions, among others.

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Client Obligations: As a client of 5PL Masters, you agree to provide accurate and complete information about your supply chain requirements, including but not limited to your business needs, inventory levels, and shipping requirements. You also agree to promptly communicate any changes or updates to your supply chain needs to 5PL Masters.

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Confidentiality: 5PL Masters will treat all information provided by you as confidential and will not disclose it to any third party without your prior written consent, except as required by law.

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Pricing and Payment: Pricing for our services will be as agreed upon between you and 5PL Masters, and will be outlined in a separate agreement or contract. Payment terms will also be as specified in the agreement or contract. Late payments may result in suspension or termination of services.

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Intellectual Property: Any intellectual property developed or provided by 5PL Masters in the course of providing services to you, including but not limited to software, technology solutions, and reports, remains the property of 5PL Masters, unless otherwise agreed upon in writing.

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Limitation of Liability: 5PL Masters shall not be liable for any damages, losses, or liabilities arising from or related to the use of our services, including but not limited to any delays, errors, or disruptions in the supply chain, unless such damages are directly caused by the gross negligence or willful misconduct of 5PL Masters.

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Termination: Either party may terminate the agreement with written notice if the other party breaches any material term or condition of these Terms and Conditions. Termination shall not relieve either party of any obligations or liabilities accrued prior to the termination.

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Indemnification: You agree to indemnify and hold harmless 5PL Masters, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising from or related to your use of our services, including but not limited to any claims or losses arising from your breach of these Terms and Conditions or your negligence or misconduct.

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Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where 5PL Masters is located. Any disputes arising from or related to these Terms and Conditions shall be resolved exclusively in the courts of that jurisdiction.

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Amendments: 5PL Masters reserves the right to amend these Terms and Conditions at any time without prior notice. Any amendments will be effective upon posting on our website or providing notice to concerned parties.

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Entire Agreement: These Terms and Conditions, together with any separate agreement or contract between the parties and 5PL Masters, constitute the entire agreement between the parties and supersede all prior and contemporaneous agreements, understandings, and representations, whether oral or written, with respect to the subject matter hereof.

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By using the services of 5PL Masters, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our services.

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